ORDER PROCESSING & LEAD TIME

At Old West Iron we take pride in our hand forged products that are made to order to the custom options chosen. Some items are produced in advance and are able to ship with quicker lead times than our more customizable pieces. This process is depicted below to create transparency and to help you better estimate lead times for your order. Please keep in mind the lead times below are estimates. We are a small family owned business that processes orders in the order they are received. Our shop can get occasionally bogged down by 1-5 business days due to exceptionally large orders, employee illnesses and employee family emergencies. We do our best to get your order out in a timely manner, and treat every order with the upmost importance regardless of the order value or size. We appreciate your understanding that most of our products are hand made to order and this process takes time. If you are concerned about the time frame or have questions, please email our office. For all status inquiries please use the form at the bottom of the page, they will be answered at the end of the day when we have that information available and when it will not disrupt production.

*Please note shipping lead times are seperate from production lead times

ITEMS THAT ARE PULLED:

  • Clavos
  • Screws
  • Lags
  • Bolts
  • USS Washers
  • Nuts
  • Rub Washers
  • Lock Washers
  • Iron Rosettes (some)
  • Turn Buckles
  • Handrail Brackets
  • Tools & Drivers
  • Drawer Pulls
  • Cabinet Knobs
  • Door Pulls (some)
  • Hasps & Trunk Latches (some)
  • Sign Brackets (some)
  • Crosses
  • Hooks (some)
  • Iron Grills & Inserts (some)
  • Railroad Spikes
  • Toggle Bolts

 

 

 

ITEMS THAT GET CAD & CUT:

  • Faux hinge straps
  • All Builder Supplies
  • Functioning Hinge Straps
  • Small Hinges
  • Iron Rosettes (some)
  • Push Plates
  • Beam Straps
  • Mantel Straps
  • Post Bases
  • Post Caps
  • Joist Hangers
  • Post Caps
  • Angle Braces
  • Corbels (some)
  • Anchor Plates
  • Ring Pulls (some)
  • Cane Bolts (some)
  • Escutcheon Plates
  • Signs
  • Hasps & Trunk Latches (some)
  • All Pizza Oven Doors
  • Iron Frames
  • Speakeasy Grills (some)
  • Speakeasy Doors
  • Kick Plates
  • Furniture Straps

 

ITEMS THAT REQUIRE FABRICATION:

  • Functioning hinge straps
  • Small hinges
  • Shutter Dogs
  • Iron Rosettes (some)
  • All Thread
  • Threaded Rods & Bars
  • Beam Straps
  • Mantel Straps
  • Post Bases
  • Post Caps
  • Joist Hangers
  • Post Caps
  • Angle Braces
  • Corbels (some)
  • Anchor Plates
  • Cabinet Handles (some)
  • Door Pulls (some)
  • Ring Pulls (some)
  • All Cane Bolts
  • Latches & Slide Bolts (some)
  • Escutcheon Plates
  • All Pizza Oven Doors
  • All Angle Iron
  • All Strapping
  • Speakeasy Grills and Doors
  • Signs (some)

RUSH ORDERS

At this time we do not accept rush orders, one persons failure to plan ahead should not push all other clients orders back. All our orders are processed in the order they are received and the chart above that estimates lead time and would be incorrect if rush orders were pushed ahead. Please plan accordingly, for shipping options and shipping lead times please use the link below.

ORDER STATUS INQUIRY

Inquiries will be answered at the end of the business day.
We’ll get back to you within 24-48 hours.

Value is required
Value is required
Value is required
Thank you!